When I received the package, the contents were very hot. Now I understand that after it's shipped it's out of the company's hands on when my package arrives since and I'm basically at the mercy of the postal service. I'm not giving it one star because of how much time it took for my package to arrive and because of the condition my package arrived in. I'm giving it one star because once I noticed the contents of the package were hot, I was worried about if it was safe to consume. I sent an email to the company asking that question. I didn't get a response. So because of that I wound up throwing the contents away because I didn't want to risk getting sick. I searched the website and there wasn't a FAQ section. There really isn't too much information on the website. It's my opinion that when selling that type of supplement there should be more information in the website such as handling instructions, warnings, a FAQ section that includes information such as what to do if etc etc, temperature information etc. Also when you email a company it usually takes 24 hours to get a response back. It's been two weeks and still no response. I think that the response should be within 24 hours especially when dealing with supplements especially these types of supplements.
